FAQ


Q: Is Ultracut totally an Australian owned and operated company?

A: Yes, Ultracut has been manufacturing specialised cutting tools such as reamers and drills in Australia since early 1991 and in 2011 Ultracut became a proud member of the Australian Made organization.

 

Q: Has Ultracut acquired the foremost certification of ISO 9001?

A: Ultracut has been endorsed with the ISO 9001 rating since 2004.

 

Q: Can a drawing be supplied to Ultracut to design/quote a metalworking tool from?

A: Yes, Ultracut encourages sending as much information as possible, a CAD drawing or even a sketch, this ensures the cutting tools designed and manufactured are exactly what you require.

 

Q: Can a quick turnaround delivery be maintained?

A: Yes, but this will be agreed upon prior to placing the order.

 

Q: Can Ultracut sales staff be reached anytime for assistance regarding orders, cutting needs or general enquiries?

A: Our sales staff operates between 7am – 5pm Monday to Friday.

 

Q: Does Ultracut ship to international locations?

A: Yes, international buyers are more than welcome, but they must incur any postal/custom fees.